Technical Support 24/7
When a biogas upgrading plant stops operating, both production and profitability are affected. That’s why it’s important to quickly get in touch with someone who knows your plant.
With Malmberg Helpdesk, you get direct access to our service technicians who will help you troubleshoot the issue, assess the situation, and identify the right course of action. In many cases, we can resolve the problem remotely. If an on-site visit is required, we will make sure the right technician is there as quickly as possible.
Fast access to spare parts
We offer 24/7 spare parts delivery when the situation demands it. By providing quick access to critical spare parts, we help you get your plant back up and running as quickly as possible.
With Malmberg Helpdesk, you get:
- A single point of contact for both process and technical support.
- Direct access to our service technicians 24/7.
- 24/7 spare parts delivery.
- Troubleshooting and assessment of operational issues.
- Remote support whenever possible. Priority support for urgent cases.
How to contact us
If you have a Helpdesk agreement, you will receive a personal access code to use when calling our Helpdesk. The code ensures that you are quickly connected to the right person, so we can start helping you without delay.
Phone: +46 44 780 18 80
Need to order spare parts or schedule a service visit?
Use our order form when you need to order spare parts, request materials, or schedule a planned service visit. Providing the right information from the start helps us prepare the job and assist you as efficiently as possible.
The order form is available at the bottom of this page.
If you have a Helpdesk agreement and your request is urgent, please contact Malmberg Helpdesk first.
Download Malmberg order form for material and services
Print, fill out, scan and e-mail back to here
Anders Nordin
Helpdesk Manager